Accessibility

TRIO ARBOS SL is committed to making its Websites accessible in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and mobile applications in the public sector.

This accessibility statement applies to the website https://www.trioarbos.es

COMPLIANCE STATUS

This website is partially compliant with RD 1112/2018 due to the exceptions and lack of compliance with the aspects indicated below.

CONTENT NOT ACCESSIBLE

The content below is not accessible for the following reasons: 

  • Non-compliance with RD 1112/2018:
  • There may be content in other languages ​​where the language change is not labeled correctly.
  • Audio-only media items may not have an alternative
  • There may be videos without subtitles
  • There is textual content without sufficient contrast
  • It is observed that in some cases the focus does not comply with the minimum contrast ratio required.
  • In some cases, content overlap may occur.
  • There may be PDF documents with accessibility issues
  • Disproportionate burden:
  • Not applicable.
  • Content does not fall within the scope of applicable legislation:There may be PDF
  • published before September 20, 2018 that do not fully comply with all accessibility requirements.

PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on April 11, 2024.

The method used for this statement was a self-assessment.

Last revised statement: April 11, 2024.

OBSERVATIONS AND CONTACT INFORMATION

Communications on accessibility requirements

You can make communications about accessibility requirements (article 10.2.a of RD 1112/2018) such as, for example:

  • Report any potential breach by this website
  • Transmit other difficulties in accessing content
  • Ask any other questions or suggestions for improvement regarding the accessibility of the website

through the contact form on this website (https://www.trioarbos.es/contacto) or through the telephone number: ++34626323816

Accessible information requests and complaints

Through the accessible information request form and accessibility complaints form you can submit:

  • a Complaint regarding compliance with the requirements of RD 1112/2018 or
  • an accessible Request for Information relating to:
  • contents that are excluded from the scope of application of RD 1112/2018 as established by article 3, section 4
  • content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.

In the Request for Accessible Information, the facts, reasons and request that allow it to be verified that it is a reasonable and legitimate request must be clearly specified.

Complaints and claims regarding accessible information will be made through the electronic office (https://sede.red.gob.es/procedimientos/quejas-y-sugerencias), and will be received and processed by the Information Systems area of ​​Red.es.

APPLICATION PROCEDURE

If, after making a request for accessible information or a complaint, it has been rejected, the person does not agree with the decision taken, or the response does not meet the requirements set out in article 12.5 of RD 1112/2018, the interested party may initiate a claim. A claim may also be initiated if no response has been received.

The claim procedure included in article 13 of RD 1112/2018, can be initiated through the contact form on this website (https://www.trioarbos.es/contacto) or through the telephone number: ++34626323816

Claims will be received and processed by TRIO ARBOS SL

OPTIONAL CONTENT

The website:

  • It has been designed to adapt to current standards and regulations regarding accessibility, complying with the priority 2 (AA) verification points defined in the Web Content Accessibility Guidelines specification (WCAG 2.1).
  • It is optimized for the latest versions of Chrome, Edge, Firefox, Safari and Opera
  • It is designed to be displayed correctly on any resolution and device: desktop, tablet or mobile (responsive design)
  • It has been made using HTML5 as a markup language and CSS 3 style sheets for its design.

If you want to change the font size of the text in the main graphical browsers, use the following menus:

  • Internet Explorer, Mozilla and Firefox: View > Text Size
  • Opera: View > Zoom
  • Safari: View > Make Text Larger
  • Chrome: Control the current page > Text size
  • To resize everything on the page:
  • Ctrl + + to increase it
  • Ctrl + – to decrease it
  • Ctrl + 0 restores the original text size
  • If you want to override the style sheet or change the color of the text, you can consult the WAI's How to Change Text Size or Colors page, which can be read translated into Spanish at How to change the size of the text or colors?}+
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